Factors Influencing Students’ Continuance Usage Intention with Virtual Classroom during the COVID-19 Pandemic: An Empirical Study

The constant variation of COVID-19 has intensified the spread and recurrence epidemic, education continues to be hard hit in most countries. virtual classroom become main platform replace traditional pandemic context. Due lack a comprehensive understanding college students’ perceptions system, it is essential explore factors mechanisms that influence willingness use classrooms consistently improve learning efficiency optimize effect educational communication during epidemic. This study integrates Delone McLean (D&M) information systems (IS) success model, expectation–confirmation model (ECM), instructor quality factor construct an operational used structural equation analyze 411 valid samples received from online questionnaires. results reveal determinants perceived usefulness are service quality, confirmation, while system no on context pandemic. Secondly, three critical antecedents confirmation positively affect satisfaction. Finally, satisfaction directly continuance intention.